We put patients at the heart of everything we do. Through involving and engaging patients, the public and stakeholders we will be better able to consistently commission high quality services.
For 2015-2019 we have produced a joint communications and engagement plan as we know that these functions must work effectively together. The new plan sets out clearly and succinctly how we will listen to you and communicate with you link here>>
We want to develop an organisation where everyone recognises and promotes the value of involving patients and the public, and their role in commissioning and improving services.
We aim to achieve a better understanding and insight into the health needs of our local population by working with you, whilst ensuring we meet our Equality and Diversity duties.
We want to involve you in developing our business plan and prioritising commissioning plans, and in making improvements to the pathways of care that patients may receive from their GP, community health services or local hospital.
The experiences and knowledge of patients and the public will be invaluable in identifying areas of waste and key in finding solutions. The NHS both nationally and locally will face some difficult decisions and it will be vital to achieve public support for the impact that this may have on families and communities.
There are many ways that you can get involved with this work:
We have put together a survey to ask users of some of our paid equipment about their experiences.