This page summarises impacts from engagement and consultation activity. Sometimes changes are made as a response to issues raised by patients, and sometimes when we go out to seek information, feedback and views. At other times, impact will be as a result of working closely together to identify issues and seek solutions (co-creation). All these elements are reflected in the items below.
At times, we can’t make the changes or provide some of the services that patients and the public would like to see; and where this is the case, we will tell you what we can do.
Summaries of the impact of engagement and consultation are provided below. Please click on the relevant link to find out more.