This page summarises impacts from engagement and consultation activity. Sometimes changes are made as a response to issues raised by patients, and sometimes when we go out to seek information, feedback and views. At other times, impact will be as a result of working closely together to identify issues and seek solutions (co-creation). All these elements are reflected in the items below.
At times, we can’t make the changes or provide some of the services that patients and the public would like to see; and where this is the case, we will tell you what we can do.
Summaries of the impact of engagement and consultation are available in table format here and are also provided below.
Healthwatch Rotherham carried out a piece of work looking at access to GP services for vulnerable people. The full report is available here
There were inconsistencies in how the national guidance was applied and discrepancies in the information practices provide on their website and that given by reception staff.
We have asked all practices to review their procedures, to make sure that they are giving the right information to patients.
In September 2019 we asked our PPG Network to consider Diabetes, and why people are not taking up the education, training and support that are available.
Working with the diabetes staff at Rotherham Hospital, and the diabetes steering group, we are working on a larger survey to test out some of the ideas and thoughts that were shared. The work will also feed in a programme during 2020 around transforming diabetes provision. We will make sure that people with diabetes are involved in this, as people were very clear about continued involvement.
In November 2019 we looked at mental health with our PPG Network, and all the work that is being done locally. People were very supportive of the success and achievements.
PPG members asked us about self harm in older people – is this an issue.
We took the key points behind the long term plan to our PPG network in June 2019, and discussed the implications.
We talked to people to discuss the plan and to think about what engagement in Primary Care Networks and these new structures would look like.
PPG members agreed to discuss these issues with their own practices, and to ask how they could get involved at a network level
Please see links below to others engagement activity summaries: