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Patient Participation Group resources

When establishing a Patient Participation Group (PPG) you should involve a wide range of people.

You may find it difficult to set up a group that exactly reflects the local population, many people may struggle with family and work committments, and for some people confidence can be an issue. Some things can help, such as arranging evening meetings and linking with existing groups to ensure people’s views are heard, even if they do not feel able to attend a meeting.

 

There are lots of ways to recruit members. Its important to let people know just what their involvement can achieve, and how people's views will feed into decision-making processes. The following tips could help with recruiting members:

  • Hold an open evening or event where patients and the public can find out about the PPG 

  • Publicise events by writing to patients, distributing leaflets and posters and inviting members through the local media or practice newsletters.

  • Target people from under-represented groups.

  • Approach people to attend the group for a specific purpose, for example, looking at a certain condition, or advertise at clinics for a condition.

  • Contact organisations who represent users of NHS services and community groups.

  • Display posters and flyers in the surgery.

  • By word of mouth –staff and patient champions. If you have five interested people, ask them ALL to recruit one more.

  • Ask people who they want to be involved.

  • Make sure people have the support they need to get involved.

  • Reach out to people whose voices are seldom heard, for example homeless people.

  • Consider a virtual patient group or reference group - these may be easier to recruit to and support, and can increase representation from some groups that are unable to attend meetings in working hours, for example young people and those at work.

  • Keep on recruiting to allow for members leaving.

     

Add resources:

PPG Toolkit

PPG Leaflet