You don’t have to wait on the phone to speak to your GP surgery? Just like online banking, you can look at your GP records on a computer, a tablet or a smartphone, using a website or an app. You can choose to:
Online services are free to use and are just another way of contacting your surgery. You can still ring them or go to your surgery in person like you do now. You can also still request your full printed records from your surgery. They may charge you for this. Anyone can benefit from using online services.
We have found that a lot of people can benefit from using online services. Please see the comments on the right from patients who use these services. For a video of what other patients had to say, go to www.nhs.uk/GPonlineservices.