We try to make sure that our information is in easy to understand language wherever we can. Where needed we will also provide information in easy read, different community languages or in other formats. We also ensure our website is available in community languages through the use of Google translate.
Where we can we will use different ways of providing information, using graphics and pictures, and animations or videos. There are several ways of making sure that we provide information in this way. We have a style guide that sets out how all our information should be produced link to style guide.
We ask patients and the public to check information for us (please see the ‘Your Say’ pages if you are interested in joining our Reader Group)
We know that in Rotherham at the time of the 2011 Census, 96.6% of people living in Rotherham spoke English), and the most common community languages were the following;- 0.5% Urdu, 0.4% Panjabi, 0.4% Polish, 0.3% Slovak, 0.2% Arabic, 0.1% Pakistani Pahari, 0.1% Czech, 0.1% Lithuanian, 0.1% Persian/Farsi. The majority of the communities who either speak English as a second language, or don’t speak English at all are concentrated in the town centre.
In addition, recent years have seen a greater number of people speaking a wider variety of languages, including a large increase in the population speaking Roma dialect languages as their first language; this is a quickly changing environment, so a flexible and accessible approach is needed. Also, the Roma dialect spoken locally, along with Mirpuri, which is used by a number of people of Asian background are not written languages; again necessitating flexibility, and the use of community facilitators, and a variety of pictures, animations, etc to convey information.
Following feedback from patients during the development of information materials an easy read version of the leaflet was produced in partnership with Speak Up. The easy read version of the leaflet can be read here.
Rotherham Hospital has produced information as part of the Rotherham ‘Place’ work around using the right service at the right time. They have used animations so that this information is easy to understand and can be shared widely
This animation was produced by Rotherham Hospital on behalf of Rotherham Place; and describes how we will all be working together to improve services.
This animation explains how we are working together to use new technology and digital devices to improve care
This clip will take you on a virtual walk through of the new centre. It might be really helpful if you or the person you care might need to attend, and would be scared or worried about a place they hadn’t been to before.
This animation helps to explain the Rotherham Place Plan, and describes some of the work that will help us to transform services and provide better care for patients and the public.
Our Maternity Voices group asked mums what they wanted to say to Rotherham midwives, and put this together as a result.