After a review of the current diagnostic services, Rotherham CCG considered a number of options for the future, with the aim of improving quality while maintaining access. Issues included
RCCG felt that the only viable option was to decommission diagnostic services at the Community Health Centre and transfer this to the hospital site.
We spoke to a number of groups, and completed surveys at the Community Health Centre
People raised concerns about access for patients with a disability and older people using the service, considering the longer distance to the bus stop and car park. People were also concerned about the availability of parking at the hospital, drop off points near to the main hospital entrance and perceived long waiting times within the department once the patient has reached the Diagnostics Service in the hospital.
Keeping the two underused sites would not have been a good use of the limited available finances; and limited staffing. Therefore we had to consolidate these services to one location, and had to mitigate the concerns as much as possible
Rotherham CCG has worked with the hospital to make the following changes
Feedback has been received from the Trust that they have recently received praise from patients saying that it is the first time in years they have been able to drop off or get a blue badge spot