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Care Navigation

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Care Navigation is about getting the right care, by the right person, first time for patients in Rotherham.  From August 2017, ten of our GP Practices are offering their patients some alternatives to having a GP appointment, if it is suitable for them.  The Receptionists will ask you a couple of questions to find out the nature of your call and they may suggest another service that would be better or you to attend.  GP practices taking part in Care Navigation are:

  • Stag Medical Centre

  • The Market Surgery

  • Broom Lane Surgery

  • Shakespeare Road Surgery

  • Woodstock Bower Surgery

  • The Gate Surgery

  • St Anns Medical Centre

  • Clifton Medical Centre

  • The Village Surgery

  • Manor Field Surgery

Here are the services they may suggest you try:

Physio First

From August until December there will be a Physiotherapist based in each of the ten practices.  You may be offered a 20 minute appointment, where your condition can be assessed.  When Physio First was used earlier in the year 70% of all patients that used it, didn’t have to be referred on to another service.

Self-Care Via Pharmacy

A lot of conditions can be treated by our Community Pharmacists.  As part of a National Campaign our GP practices are encouraged to no longer prescribe paracetamol (in some cases), antihistamines and other over the counter medication. 


If you are pregnant you can be referred directly to the community midwife, there is no need to see a GP first.

Stop Smoking

There are stop smoking groups all across Rotherham that have really good success rates.  The GP Practice cannot prescribe you stop smoking medication but the stop smoking service can.

IAPT (Improving Access to Psychological Therapies)

IAPT have a team of Counsellors and Therapist trained to help you with some common mental health issues.  You don’t need to be referred by a Doctor, the receptionist will be able to give you the details about how you access this service.

Sexual Health

There are a wide range of services that the Sexual Health Clinic covers, the receptionist will be able to give you some more details.

 Contact your own GP practice reception to find out how to access these services direct.