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Care Navigation

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Care Navigation is about getting the right care, by the right person, first time for patients in Rotherham.  The programme started in August 2017 and from June 2018, twenty eight of our GP Practices are offering their patients some alternatives to having a GP appointment, if it is suitable for them.  The Receptionists will ask you a couple of questions to find out the nature of your call and they may suggest another service that would be better or you to attend. 

Here are the services they may suggest you try:

Self-Care Via Pharmacy

A lot of conditions can be treated by our Community Pharmacists.  As part of a National Campaign our GP practices are encouraged to no longer prescribe paracetamol (in some cases), antihistamines and other over the counter medication. 


If you are pregnant you can be referred directly to the community midwife, there is no need to see a GP first.

Stop Smoking

Stop Smoking has now become part of ‘Get Healthy Rotherham’ -

Get Healthy Rotherham service provides a range of lifestyle improvement support for the following:- 

  • Weight Management
  • Smoking Cessation (the GP Practice cannot prescribe you stop smoking medication but the ‘Get Healthy Rotherham’ service can)
  • NHS Health Checks (40-74 eligibility criteria applies),
  • Alcohol Screening
  • Digital and remote behaviour change support

IAPT (Improving Access to Psychological Therapies)

IAPT have a team of Counsellors and Therapist trained to help you with some common mental health issues.  You don’t need to be referred by a Doctor, the receptionist will be able to give you the details about how you access this service.

Sexual Health

There are a wide range of services that the Sexual Health Clinic covers, the receptionist will be able to give you some more details.

Minor Eye Conditions Service (MECs)

A number of minor eye conditions can be dealt with by attending an Optician who is participating in the Rotherham MECs Scheme.

Conditions such as:- Loss of vision, Sudden onset of blurred vision (unless a sight test is appropriate), Eye pain or discomfort, Sore, painful, itchy eyes, watery eyes, dry eyes, in growing eyelash, inflammation of the eye lids, the receptionist will be able to give you some more details and who is participating in the Rotherham area.


 Contact your own GP practice reception to find out how to access these services direct.