IMPORTANT INFORMATION

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NHS Rotherham Clinical Commissioning Group has, from 1 July 2022, been replaced by the new NHS South Yorkshire Integrated Care Board (ICB). The ICB is now responsible for commissioning and funding of health and care services in the local area. Please go to our new website www.southyorkshire.icb.nhs.uk for information about the work of NHS South Yorkshire ICB.

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FOI Disclosure Log

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CCG 1285 Telephone Maintenance Contract (VOIP or PBX) and hardware/software maintenance support

Please can you send me the following contract information with regards to the organisation’s telephone system maintenance contract (VOIP or PBX, other) for hardware and Software maintenance and support

Request 1

Contract Type: Maintenance, Managed, Shared (If so please state org

Response 1

RCCG does not hold this information as the service is contracted and provided to RCCG by The Rotherham NHS Foundation Trust (TRFT).

You may wish to request the information from TRFT via their freedom of information team by using this link freedomofinformation@rothgen.nhs.uk. Please put freedom of information in the subject line.

Request 2

Existing Supplier: If there is more than one supplier please split each contract up individually.

Response 2

Please see response 1

Request 3

Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider                       

Response 3

Please see response 1

Request 4

Number of Users:

Response 4

Please see response 1

Request 5

Hardware Brand: The primary hardware brand of the organisation’s telephone system.

Response 5

Please see response 1

Request 6

Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. E.g. Contact Centre, Communication Manager.

Response 6

Please see response 1

Request 7

Telephone System Type: PBX, VOIP, Lync etc

Response 7

Please see response 1

Request 8

Contract Duration: please include any extension periods.

Response 8

Please see response 1

Request 9

Contract Expiry Date: Please provide me with the day/month/year.

Response 9

Please see response 1

Request 10

Contract Review Date: Please provide me with the day/month/year.

Response 10

Please see response 1

Request 11

Contract Description: Please provide me with a brief description of the overall service provided under this contract.

Response 11

Please see response 1

Request 12

Go to Market: How where these services procured, please provide me with either the tender notice or the framework reference number. Please specify if procured through other routes.

Response 12

Please see response 1

Request 13

Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct email address.

Response 13

Please see response 1