Request 1

What is the geographical patch you commission GP out of hours services for and how many patients does this cover?

Response 1

RCCG commissions GP out of hours services for the population of Rotherham with the exception of people registered with Kiveton Park Practice which currently opts out of the service. The Rotherham population is 259,800 (RCCG Commissioning Plan 2016-20) and there are approximately 11,000 patients registered at Kiveton Park Practice.

Request 2

What is the name of the current provider of GP out of hours services for this patch?

Response 2

The Rotherham NHS Foundation Trust, Oakwood Hall Drive, Rotherham S60 2UD.

Request 3

How many errors and serious incidents (or equivalent) were reported to the CCG relating to GP out of hours services, in the following:

1. 2015
2. 2016
3. 2017 to date (please state the date range)

Response 3

1. 2015 no serious incidents
2. 2016 no serious incidents
3. 2017 no serious incidents

Request 4

Please provide copies of any reports on the service’s safety that have been produced in this period. GP OOHs safety service reports.

Response 4

The contract for GP OoHs was novated to The Rotherham NHS Foundation Trust in July 2017 therefore this response relates to the previous provider of the service – Care UK Clinical Services Ltd. Please find attached the latest CQC Quality Report for Rotherham and Barnsley Out of Hours service (joint service for both CCGs) for Care UK Clinical Services Ltd.  

Request 5

If the CCG does not collect this information, please set out how it records and evaluates is the safety of the service, and provide any information collected that supports this

Response 5

This response relates to Care UK Clinical Services Ltd who provided the service up to July 2017:

RCCG did not routinely request safety service reports for the GP Out of Hours service and this would be done by exception reporting only. RCCG held bi-monthly performance and quality meetings with the provider where such concerns could be discussed. The contract set out requirements for the service to ensure patient safety is of paramount importance and to assess its organisational delivery against current clinical governance systems and standards. The contract also set out requirements for incident reporting.