Request 1

Who provides the organisations BACS payments and Direct Debit collection software?

Response 1

This is a national contract held by Government Banking Services – Service provided to the CCG.

Request 2

Please provide a list of your suppliers of the above software.

Response 2

All held centrally, not localised. 

Request 3

How you came to the decision to choose these companies?

Response 3

A national procurement exercise. 

Request 4

Are these solution(s) hosted on premise or cloud hosted? 

Response 4  

Solutions not held on premises, national facility for the NHS. 

Request 5 

Please provide expenditure on computer software used for Bacs payment processing and Direct Debit collection. For financial years 2014/2015 and 2015/2016.

Response 5

None locally – Contract and costs picked up at a National level. 

Request 6

When does your current contract(s) with BACs payment and direct debit collection software expire?

Response 6

National contract – information not held locally.

Request 7

Will this service(s) be tendered and if so where?

Response 7

National contract – process not locally.

Request 8

What is the total value of your current BACS payment and Direct Debit collection software contract(s) and over what period?

Response 8

National contract – information not held locally. 

Request 9

With whom does the organisation hold its primary bank account? 

Response 9

Government Banking Services.

Request 10

Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation? 

Response 10 

No

Request 11

What payments types does the organisation use? (e.g. Bacs (Direct Credit), Direct Debit, Faster Payments, etc.). 

Response 11

BACS, Direct Debit and Faster payment facilities. 

Request 12

Who is the person responsible for BACS processing and Direct Debit collection software? –

Name

Position

Telephone Number

Email 

Response 12

National contract – information not held locally.