Request 1 |
initial cost to set up and implement the FFT. |
Response 1 |
We do not hold this information as it is for the provider of services to implement the FFT. |
Request 2 |
On-going or recurrent costs of operating the FFT. |
Response 2 |
We do not hold this information; the only cost to the CCG is management time to monitor the results that the providers send us which enables the CCG to ensure that providers are within contract; this is not a dedicated post. |
Request 3 |
Bands of staff and Whole Time Equivalents directly responsible for the management of Friends and Family Test. |
Response 3 |
We do not hold this information, please see response 2. |
Request 4 |
If you have used an external / 3rd party agency to implement the Friends and Family Test. |
Response 4 |
Please see response 1. |