Request
|
I hope you are well, I believe you have had previous correspondence with my colleague regarding Community Audiology in Rotherham, I understand from notes that you are currently undertaking a community service review and exploring your options with regard to future service delivery. I would welcome the opportunity to meet with you and discuss community audiology as part of this review, as a former commissioner myself I understand that there are many other priorities which you must deal with. We are genuinely here to help however, and the recent Monitor report and subsequent NHS England Call to action on Audiology has highlighted the need to review Community Audiology Services. I would therefore like to talk to you about the potential opportunities available to you as a CCG for Community Audiology. Community Audiology delivers the following key positives for CCGS:
However, I understand you are happy with your current provision, what I would ask is whether you can answer the following questions for me regarding your existing provision to help understand the current state of provision. These questions are all vital aspects which can be delivered by a best practice audiology service (NHS England Best practice guidance): |
Request 1 |
is your current provision available 7 days a week |
Response 1 |
No |
Request 2 |
do you receive patient outcome data from your current provision? (through any outcome tool) |
Response 2 |
No |
Request 3 |
do you receive regular patient feedback and actions taken? |
Response 3 |
No |
Request 4 |
Is your current service on the non-mandated Acute tariff? |
Response 4 |
No |
Request 5 |
Does your current service have a good geographical coverage of your CCG area? |
Response 5 |
Yes |